WAS SCHEDULED TO HAVE MY REFEGERATOR FIXED BETWEEN THE HOURS OF 8-12 IN THE AM ON 12/15/08 GOT THE RUN AROUND ALL DAY. THEY KEPT SAYING THE SERVICE MAN IS COMING ? WAITED 11 HOURS ! THEN THEY TELL US THE SERVICE MAN IS NOT COMING ? SO WE ASKED IF THEY COULD COME THE NEXT DAY AND THEY TELL US NO ! THAT I HAVE TO WAIT TWO DAYS CAUSE THEY ARE BOOKED THE NEXT DAY !!! ALL OUR FOOD WENT BAD. NICE SERVICE CONTRACT. CALLED 10 TIMES THAT DAY ALL THEY SAID WAS HE'S COMING, STILL WAITING !!! WHAT HAPPENED TO SEARS ??? read full review »