After cancelling service with Direct TV on Nov. 13 because of moving to a condominium and not being allowed satellite service, paid the balance of the account in order to cancel service, asked if they needed the equipment back and was told, no they did not want the equipment back. Today one month later on Dec. 15 we receive a new statement of service for 63.69. Called customer service, got transferred 3 times and finally connected to a representative which kept insisting that we never cancelled the service. It was a vicious service. Asked to... read full review »