My husband and I tried to withdraw some of our available funds from our joint account as my husband needed the money for his jury service at the Old Bailey, as we were waiting for our request to be processed the ATM said " we were not able to process your transaction" We went into the local branch on the following morning to find out what was happening and had to take my money out over the counter, I have contacted the call centre on many occasions only not to get anywhere. This had been going on for 4 days and I have finally managed to sort it out! How many calls does it take to an Indian call centre to get this problem fixed!!! read full review »