I called Qwest in late December to order DSL only. The representative told me there was a deal to add local phone service for $1 for one year. I then received a bill for $119 including over $90 for the phone service. While I stopped the phone service, they are continuing to charge me for the service up until that time stating there is no such special. I have reqested tapes of the call. Their bills are near impossible to read, adding and crediting charges without much explanation of why. The DSL bill has been all over the map starting... read full review »