USER REVIEWS (Hopeful)

1 review

Qwest - Local Service, DSL

Linda Ballasy March 28, 2009

I called Qwest in late December to order DSL only. The representative told me there was a deal to add local phone service for $1 for one year. I then received a bill for $119 including over $90 for the phone service. While I stopped the phone service, they are continuing to charge me for the service up until that time stating there is no such special. I have reqested tapes of the call. Their bills are near impossible to read, adding and crediting charges without much explanation of why. The DSL bill has been all over the map starting... read full review »

Filled under: Services Location: United States

77 reviews

ClearWire

Linda Ballasy December 15, 2008

I moved 10 miles and cannot get clearwire service. I was told verbally my entire valley was covered. Now they want me to pay early cancellation fee or $165. This is a complete scam. I was lied to. I talked to their account services dept who told me to run an ad in Craigslist to find someone to take over my account. She didn't have all the info of how this was done. I'm afraid I don't feel like I should be their extended sales arm. I used their live chat and was told no supervisor was available I was talking to the... read full review »

Filled under: Business & Finances Location: United States