During my trial period, I rented several DVDs from Zip.ca. They emailed me to tell me they didn't receive one of the DVDs. I had already reported the date I put the disc in the mail on their site. I replied to the email and told them to follow-up with Canada Post, that I had put it in the mail. I didn't receive a bounce-back, nor did I hear anything else from them. Since I had returned the disc, I assumed everything was ok. Then I got an email stating that they hadn't received the disc, and that they charged my credit card for... read full review »