I called back in September of 08 to move my Directv service. I was generally pleased with them (despite the DVR wouldn't record many times and that service went out every time it rained outside) and I was only a year into my two year contract. When I called to schedule a move, the sales lady asked me if I would like to sign up for NFL ticket. I said no and we then set up a time for a tech to come out to my new house. I hang up the phone only to discover, she shut off my HD service. No big deal, I called back, spent 45 minutes on the phone... read full review »