While at Best Buy in Eastgate, OH, my fiance applied for a credit card through HSBC via Best Buy in order to get a payment plan for a laptop. The girl entered his information wrong, putting a fictitious name in place of his real name. Therefore, we were unable to use the card via driver's license like they advertise, given it was an incorrect name. We waited there over an hour while they tried to get things straightened out, only to be told we would have to find another way to purchase the laptop, and go home and call three phone... read full review »