I have been a long time user of Hydroderm, and love the product. Since May of 08, I have been charged 3 times for the product, yet it was not shipped. After going through calling 3 phone numbers and e-mailing (I even sent a letter via snail mail, no response) I still have heard nothing. The way to get results is to file a complaint on the web with the FTC, and the Better Business Bureau. (CA) The good news is, and I hope this helps others, I found the company that has processed their orders since November. Their phone number i... read full review »