This company is no help at all. I purchased a gun vault safe and within a few months I noticed a crackling noise coming from the speaker. It came and went so I wasn't to concerned. Just after the warranty was up it completely stopped working. I took the hit and ate the cost of the safe after I was told it out of warranty by three weeks. Unfortunately this was the best hand safe at the time so I ended up buying another one due to my child being young and my concern about him getting a hold of my gun. This time I opted for the unit with the... read full review »