I was a Qwest customer for many years (both residential and business) but after my experiences with them I would NEVER sign up for their service again! First of all, when we moved we signed up with Qwest for both internet and home telephone service. We bought the internet modem outright (they said that would save us money in the long run versus renting it), however every month they would charge us a 'rental fee', which would mean we would have to spend 1/2 hour on the phone with customer service every month to get this removed! The... read full review »