hi i made a payment with the automated payment via touchtone phone i called 866-294-0331 user id 1236637 password 165607084 made a payment of 318.41 was charge 15.00 more total payment made was 333.41 paid on jan 31 2009 conf.# y77151414 re: verizon reference # 5624238124 cca account#16-5607084 talked with collection company of america they said pay my bill was suppose to re direct the amount back into my master card don't see anything that i was reimbursed read full review »