This complaint is regarding billing concerns My January bill was extremely high, so I contact Progress Energy, when I asked for an explanation on why my bill was so high they (representative and supervisors) gave me different and not logic versions. After I beg for almost an hour, to get at least a deal with them to either lower my bill, give me more time for pay for it or take it out from my deposit; they denied it stating that is not part of their policies and this is the amount of usage I used and that is what I have to pay for. I... read full review »