I tried getting on to my wireless internet on my laptop but was unable as there was not internet options. I called QWest to trouble-shooting. They told me it was my computer. They did not check my modem. I called my computer support, they charged me $297.00 to check it out the software. After several hours of trying to get my online, they decided I needed to re-install Windows saving the data on my computer. Several hours later a technician from the computer company called and was going to bring up the data so I could use it. He was unable to... read full review »