My daughter was charged for a second Membership for $100 last July 2008. When we discovered the error we returned the Membership packet per there instructions as soon as it was received (Within 15 days). We have been trying to get our refund for the last eight months. We have been told both that they did receive and also that they did not receive the packet. Cheap Trips is just giving us the round around. I have been told that our massages will be giving to the supervisor but IF HE EXISTS he does not return the calls. read full review »