I purchased 5-Year warranty policy ($1, 649.60) from National Home Protection in 2008. My first claim was my Air Condition. I called them and NHP asked to fax 2007 / 2006 AC maintenance records. After I did it, they denied my claim since they said the format and maintenance record was insufficient. Due to my 5-year and 3-year boys could not stand the hot weather in Flordia, I had to fix AC and spent $300 out from my pocket. I kept arguing with NHP, and finally they agreed to cover $150 (half of my cost). However, until now, 7 months past, I... read full review »