We received a bill last May, after about 2 years of service, with an additional $109.00 worth of Pay-per-view charges. Mostly adult titles. We had all pay-per-view activities blocked as we had an Alzhiemers patient in the house sometimes. The odd thing was the movies being billed for were rented 14 months prior. They say the equipment was sitting around and somebody forgot the card in the box. Which was mailed back from an upgrade done after we moved. When we contacted them about this we were told basically that they don't make mistake... read full review »