For the last two-three years I have been trying to get Citicard (Sears Mastercard) to correct erroneous charges and reckless accounting on a credit card I had with them. I have sent letters to the president of Citicard, I have filed complaints with the OCC (still under investigation), all to no avail. Until last month when I told them I REFUSED to pay another dime until they got my account straight, I was FORCED to pay minimum payment on erroneous charges to protect my credit which is PERFECT. When asked to provide an accounting, they sent a... read full review »