I have worked for and had my taxes with Jackson Hewitt. In Kansas City, MO and surrounding areas - Grandview, Independence . .. The phone numbers for the stores roll to Indiana and you are told that they are too busy to answer etc. I had questions about my last years taxes but was unable to speak with anyone. Also when starting this years tax class I was sent to the wrong location, wich left me stranded in my wheelchair, in the rain. All calls eventually roll to Indiana and no one ever seems sure about what's going on - class start dates etc. nor is there website kept up to date. read full review »