I received a notice about my account being past due on this months statement. I had paid my bills using online banking for a little over four months now. I remembered paying that bill. When I opened my bill, I received a large number of flyers informing me that my account was seriously past due. I started going through my online account and found that I did indeed pay this bill the same way I always had. I tried to contact customer care. They requested a bank statement to show proof of my claim, which I provided. It took forever for them to... read full review »