Earlier Feb 09, I ordered U-verse to be installed. Got a installation date of Feb 28. About 2 weeks wait time. Fine, so I waited. The scheduled installation time was between 12 and 2 pm. I received both a card and email to remind me of the installation. On exactly 1:59pm that day, I got a call saying the tech is behind schedule and has no idea when he will make it today. I was not too happy, of course, because one has to wait around hours and hours for a technician. And people have plans. You screw up one plan, you screw up the whole day. So... read full review »