I have been a Wamu customer for more than 2 years. I have been using their card exclusively and pay off the total amount due at the end of every month. I use the bill pay facility to ensure that the bills are paid on time. In March, 2009, when the merger between Chase and Wamu was being completed, I did not receive the physical statement and nor did I receive the e-bill for the month of February2009. As soon as their servers went online I received the e-bill for March on March 9 and lo and behold there was a finance charge for a... read full review »