It sounds like I'm not the only one that has had serious problems with HughesNet. I signed up for their service the end of December, 2008. I also had problems with downloading. My service was supposed to be buying the equipment for $20/month on top of my regular bill. On January 16, 2009, they cut off my service because they said I owed them $400 for the equipment plus the monthly fee. I called them, and they said I had to fax them a copy of the agreement, which I never got a copy of. The only thing I have is the copy of the pole... read full review »