I too was taken by this scam! I actually received my product but I never saw anything in that ad about 15 day trial or any other charges. I see that one person actually got a refund. I was not so lucky. They refused saying that you have to cancel within the 15 day trial period. I am so mad! I did file a complaint with the Better Business Bureau online. The name of the company is Fit Factory out of Utah. I found that through a search using the telephone number that I called. 866-407-1022. Yes, I also spoke to two people who could barely speak... read full review »