"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Linda)

Lord and Taylor
Linda Sands December 17, 2008
Lord and Taylor was offering 20% off most of the items on-line. I was happy to order a cashmere sweater and the invoice did indeed take off the 20%. Then I received the confirmation. The 20% was not deducted. I called customer service. The woman was very polite and explained that they'd been having this problem intermittently and she'd notify the powers that be and either I'd get a credit for a gift card. WELL, if you know there's a problem, why don't you fix it? How many other people were hit by this but didn't... read full review »
Filled under: Business & Finances Location: United States

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