My diamond fell out of my wedding ring. Went to Shane Company to replace it with the 'lifetime' warrenty. They would not replace it! We had it in 7-9 months ago to have the tips fixed. They said that they had no record of this. In the 10 yrs that I had the ring, we brought it into the Shane co. at least 10 times to be cleaned and twice, repaired. The first few times, they would give me a card. Later on, they would just tell me that it is on record that I came in and that I don't need a card to state I was in. I believe the... read full review »