This company buys up contracts from other alarm companies. It does not send out notices relating to automatic renewals of contracts. If you have alarm services are not aware of the automatic renewal contract AND you do cancel within a prescribed period of time you are then put in a position of paying for services you do not want. If you are having difficulty with this company please go to the Better Business Bureau website to file a complain. http://www.dc.bbb.org/codbrep.html?wlcl=y&id=173323763 You may be eligible to challenge collection efforts under the Florida Deceptive and Unfair Trade Practices Acts, Chapter 501, Part II F.S. read full review »