"Consumer Reviews on Companies, Products and Services"

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US Airline
Dennis Arndt March 16, 2009
New policy: putting your luggage on earlier flight without telling you? My wife and I discovered that US Air has a policy where they can put your luggage on an earlier flight without letting you know that they have done so (at least on “shuttle” flights). So after waiting 20 minutes at the luggage pickup we decided to go check with the US Air luggage department to try and figure out what happened to our luggage. As we walked into the US Air luggage area we notice our luggage sitting there and asked the customer service rep... read full review »
Filled under: Travel Location: United States

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