Silly me for not researching. Trial ordered 2/2/08. Never received. Tried repeatedly to contact. Either phone call would not go through or on hold for an average of 40 minutes, then phone would disconnect. Got a real person finally on 2/27/08. In the meantime I had been charged $79 for an automatic shipment. They supposedly cancelled my "membership" at this time and reported my missing trial product. 3/7/08, still no trial product or automatic shipment product received. Called again. Was on hold for 35 minutes, asked to speak to a... read full review »