I returned an Instyler with the appropriate RMA authorization number on 10/28/08. This offer initially billed ones credit card for 14.00, then, if you didn't like the item, you returned it for full credit. If you kept it, they billed your card for 3 payments of 39.99 plus shipping. Today I called to find out what had happened to my credit. The first horror was that the first time I called, I was caller 96-yes, you heard right 96. The second time I called, I was caller 79. I waited about 40 minutes to speak to someone. She said oops-... read full review »