They keep insisting that I owe Charter Communications for unreturned equipment. I returned the equipment last March. They say now that I owe more than $200 for something I don't have! If I still had it when I needed them to hook my cable back up, they wouldn't have done it. I took the equipment to their Belleville IL office. They gave me a reciept for it. Charter needs to check their books. I'm really tired of this collection agency contacting me through the mail & not sending me to a live person when I call them. They say I have to send proof through snail-mail. This is bull-shit! read full review »