Customer service is non-existant. The claims office nearest me closes earlier than they advertise, so one must play a cat and mouse game to get service. If one office closes because of inclement weather, how are their policy holder supposed to get in touch in the event of an emergency? My car was damaged 2.5 months ago and the place it's being repaired at is holding it hostage until they receive payment. Have tried numerous times to get my adjuster and the repair center contact on the same page, but hell for all I know they may be... read full review »