Balance transferred from Chase, but they won't let it go. After speaking with five separate CSR's and getting the run around--everything from I'll have to let you speak with my supervisor only to get dropped, to getting transferred to a department that is closed. I have had it. They want to hang on to the interest and charges and not let go. I'm getting charged by BOTH now for the same balances. Something tells me that should be illegal. They even have change their policies to post payments made after 1PM to the next... read full review »