"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Garold)

Lord and Taylor
Garold March 17, 2009
The earrings I purchased from Lord and Taylor got tarnished and even though they say it is sterling silver, it did not come off when I used the silver polish. When I tried to return or exchange it, they would not give me more than $8!!! for it because I do not have a receipt.I probably paid close to $30 for it and it is worthless now. I would have never expected this from a store like Lord and taylor. I have called the custoemr service department and they were not very willing to help and were very negative about the possible solutions.So I am... read full review »
Filled under: Business & Finances Location: United States

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