I'm a former customer. The billing cycles were always confusing. I never really knew how much I'd owe because I'd only get a bill if I was past due. The bills didn't show up at regular intervals. Frontier also doesn't offer online account services either. That's pretty embarrassing considering they are a telecom company. Anyhow. They are sending me about 1-3 pieces of mail per week with various offers. I called the Customer Service and the woman claimed it's bulk mail and there is no way to remove me from the listings. So is that how they attract customers? By junk mailing them to death? read full review »