I just got off the phone with a customer rep name Desmond at the Plainfield, New Jersey Branch, very rude & unprofessional, using slangs like "LET ME BRAKE IT DOWN FOR YOU SO IT WON'T BE BROKEN AGAIN." For a minute i thought i was at "RENTER CENTER" same practice different name, DID ANYBODY SAY CLASS ACTION. so to all consumers in the Plainfield, New Jersey area BUYER/ RENTER BEWARE! read full review »