My experience with Fido will lead me to never do business with them again. If you choose to use their services, here is some advice: 1. Get written confirmation of any contractual changes agreed on any phone call. 2. If this is not possible, record your phone call. 3. If this is not possible follow up with a letter confirming the details agreed, requiring a receipt to ensure they have received it, and making it clear this is now your understanding of the contract unless Fido informs you in writing within 10 business days. 4. Make... read full review »