Stayed the night before in a Holiday Inn Express in Boulder, great place, service. This hotel in Denver though is TERRIBLE! I went to take a shower and the faucet wouldn't work. When I went to call the front desk, the phone wasn't connected and the wires frayed on the plug end. Had to rush to make business flight so there was no time to fix. Clerk said that only the general manager could "comp room". So much for "Hospitality Promise"--what a joke. Marisa Carrera, the Manager would not return multiple calls, it'... read full review »