Just a consumer aware with Direct TV. I was a loyal customer for over 5 years and always paid online. This was until our dvr box decided to stop working the morning after they had sent one of their usual automatic updates to it. I called the rep to be told I would have to pay $70 for a tech to come and look at the box, then pay an additional $300 if it had to be replaced. I had no time limited contract with them from being a customer for so long and thus I also found out that I owned the DVR box, so it was my responsibility that it... read full review »