USER REVIEWS (rbrown0504)
DirecTV
For financial reasons, I chose to suspend my DirecTV service in 7/08. I was told at the time that I could call on 1/6/09 and cancel my DirectTV service. I called 1/7/09 and terminated my service. I confirmed with the rep multiple times in the phone call that I would NOT be charged an early termination fee (ETF). She assured me each time that I would not. A couple weeks later I received a bill from DirecTV with an ETF on it. I called the next day and was told that because I suspended my service, that my contract was extended the amount of time... read full review »
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