Embarq refused me and my family new service because they say I owe them over $1000.00 dollars from a bill dating back to 1999. I have never had Embarq in my life! And Embarq is the only phone company allowed in my apartment complex. I am trying to get them to send me a copy of this 'so called bill', but when they try to connect me to customer service, I get disconnected. read full review »