Rented a car, have confirmation. Plane was delayed so budget closed and left me stranded in ALBANY Airport during a snowstorm! Phone # given on confirmation out of service! Manager Laura Young NOT on duty. It took 3 phone calls to 18005270700 (reservations) as customer service was also conveniently closed! NOE (supervisor) from reservations refused to help, said to wait until they reopened at 6am. I asked if they were going to apy for hotel, they refused. Said there was NOTHING" they could do! Their confirmation... read full review »