Charles Schwab & Co., the large discount brokerage firm, fires customer for demanding that Schwab pay for the consequences of their mistake. 1. Customer purchases CD (certificate of deposit )through Schwab 2. CD comes due 3. Customer calls Schwab to setup issuance of checks to withdraw funds from matured CD 4. Customer goes to Schwab office to retrieve checks for principal and interest associated with matured CD 5. Schwab only has check for interest due and is unable to explain why the principal check is unavailable or commit to... read full review »