Where to begin?...I first met the Metro VW people several months after buying my 2002 Passat from another VW dealership in November 2004. The factory warranty was about to expire and I decided to purchase an extended warranty. I opted to go to Metro VW for the warranty purchase as they were on the way from my home to my office. After speaking with a salesman I decided on their Platinum Extended Warranty which garnished the VW name at $2500.00. But, infact was a third party company called Fidelity (I found this out later). The car dies in... read full review »