I purchased a Gateway laptop as a gift in May 2008. It was supposed to come with over $700 of software. I received the computer and gave it as a gift but the software was not with it. When I called HSN I was told it was being shipped separately directly from Gateway. I told te gift recipient that software was coming but it never arrived. I conteacted HSN over and over by phone and by email for months. They kept telling me they would contact Gateway and get back to me but never did and I never recieved the software. I finally recieved an... read full review »