USER REVIEWS (Jodi Brewer)

1 review

E Z Grant Source

Jodi Brewer March 19, 2009

I was finally able to get ahold of a live person by calling 1-866-549-0248. I was told they would cancel my membership for the current month and reverse the $59.69; however, it would take 7-10 business days to appear at my bank as a credit. I was then told I would have to write to the corporate office for a refund of previous months charges, as I did not call to cancel within the time frame. I again told her I attempted to call when I first became aware of the charges last month but could not get a live person to answer the phone. I asked for... read full review »

Filled under: Business & Finances Location: United States

1 review

E Z Grant

Jodi Brewer March 19, 2009

I did not order any product from this company, nor did I authorize $59.96/mo to be debited from my checking acct. I called the phone number listed with the charge on my bank statement and was told to call another number. When I called this number I was on hold for 30 minutes, all the while being told "I'm sorry, all customer service representatives are busy at the moment. A live customer service representative will be with you shortly. We apologize for the wait. We value your business and we'll be with you as quickly as possible." The second phone call resulted in a hold of 17 minutes with no answer from a live person. read full review »

Filled under: Business & Finances Location: United States