I reserved a moving truck online on 3/7/09 and read that I was able to cancel without penalty if done so within 48 hours of pickup. Today, I went online to view the reservation and after it required me to enter my pickup date, zip code, reference number, and credit card number, the page said the reservation could not be found and to call their toll free number. I called and got a lady who was very defensive, spoke fast, and became snippy after I requested to cancel the reservation (I explained it was only because I hired a moving company and... read full review »