Incident I am mortified that Washington Mutual Card Services has changed my interest rate to 26.74% on a mere $1500.00 balance and I beleive that this is robbery in a time of such economic crisis and holiday season and there should be laws prohibiting them from being shylocks under the guise of a banks name. I am the mother of 5 children and I cannot believe that banks can get away with such robbery/oppression. Where can I make a complaint that might do some good in getting situations like mine noticed? If the people do not speak up and if... read full review »