My cancellation nightmare is the same as everyone else that has submitted a complaint about this company. My nightmare began in 12/2008 by receiving the free trial bottle and then emailing the company to cancel it within 15 days. Today, March 20, 2009, I am hoping it's resolved. After countless attempts to cancel via email and never getting hold of a live person via phone, I was able to reach a customer rep. named Frenchie at 877-778-9035 a few weeks ago that verified that they had received all my emails dating back to December 2008 and... read full review »