Empire Today has the worst customer service department I have ever encountered. A representative came out to my house to measure for window treatments. I gave her a check for $328 as a deposit. She never told me that they would be cashing it, she led me to believe they would hold it until the order was actually placed. Since it was evening, and I called first thing the next morning to cancel (after checking online and discovering that the blinds they were trying to sell me could be found for a third of the cost, including installation, and... read full review »