I recently purchased my third Tracfone. Never had any problems with my previous Tracfones so I never had to deal with their terrible customer service. Problem 1: Porting my old number took nearly a month. Customer service complained that the account number and pin I provided for my old carrier was incorrect. After several phone calls ended up having a three way connection with my old carrier and Tracfone who verified that the information I was providing was correct. I subsequently received a letter from Tracfone saying my request wa... read full review »